![]() ![]() I say apparently because after trying all standard solutions from keyboard commands to Ram and battery removal, I have not been able to reach anything but the dark gray lock so, I'm beginning to suspect third party software but, I just don't know enough about newer imacs to be sure. I was able to quickly get one ready and upgraded to high sierra but, the other one was apparently handled by a jealous tech and, the firmware password was apparently set. At any rate, he lost his little memo taker and handed me the imacs. Starting with macOS Lion, you can reset your login password using your Apple ID (and if at this point you’re panicking because you’ve forgot the password for your Apple ID, then head over to the Recover Your Apple ID page). Click the padlock icon again to save your changes. He is a relatively wealthy guy and, ex police officer but, he is on the older side and usually keeps his passwords on an older pda. Select the ‘Show password hints’ checkbox. Bay Florida and, the owner had just bought to 27” imacs but, had them reset but forgot the password on both. I repair computers at cameras in palmetto.
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